Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course

Create profitable, lifelong customers in 60 minutes or less! Is poor customer service costing you sales? Anyone can read Smile in 60 minutes or less and start delighting customers and increasing revenue TODAY. Packed with indispensable tips, proven techniques, and "must-do-now" strategies, Smile will help you generate immediate results. Featured in STORES magazine by the National Retail Federation. Winner Foreword Reviews Book of the Year Award Winner Teachers' Choice Award for professional development Transform your staff into superior customer service and sales professionals today no matter what their skill level or experience. With this book, you’ll: Train your staff quickly and easily in friendly customer service and sales Increase sales, repeat business and positive buzz about you starting TODAY Convert dissatisfied customers into business evangelists Ask for the sale or donation and get it! Boost your sales and service confidence. If you want sales and customer service training that’s easy to understand and won’t take months to pay off, then you’ll love Manecke’s essential training method. Buy the book to start smiling your way to business success today!